Logs and troubleshooting (Release ONE)

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Under elaboration

Logs

SO logs

UI logs

The server-side UI logs can be obtained on the SO-ub container at: 

/usr/rift/usr/share/rw.ui/skyquake/err.log
/usr/rift/usr/share/rw.ui/skyquake/out.log

Client side UI logs can be obtained in the Develop Console in a browser.

RO logs

VCA logs

Troubleshooting

Checking status

SO status

UI status

  • The status of the UI process can be checked by running the following command in the SO-ub container as root:
forever list
  • You should see a status similar to following with an uptime:
info:    Forever processes running
data:        uid  command         script                                                                                                                 forever pid   id logfile                    uptime
data:    [0] uivz /usr/bin/nodejs skyquake.js --enable-https --keyfile-path=/usr/rift/etc/ssl/current.key --certfile-path=/usr/rift/etc/ssl/current.cert 21071   21082    /root/.forever/forever.log 0:18:12:3.231
  • In case the UI server process has issues, you won't see an uptime but will instead see a status "STOPPED" in that position.
  • In case the UI server process never started, you'll see a status saying "No forever processes running".

RO status

VCA status

Restarting services

Restarting SO

Restarting UI

  • The UI is restarted when the SO module (launchpad) is restarted.
  • However, in case just the UI needs to be restarted, you can run the following command in the SO-ub container as root:
forever restartall

Restarting RO

Restarting VCA

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